Privacy Policy – Maxijet Australia Pty Ltd
Effective Date: July 2024
Maxijet Australia Pty Ltd respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and store your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. What Information Do We Collect?
We may collect the following types of personal information:
Personal details: Name, contact information (e.g., email address, phone number), and address.
Business information: ABN/ACN, business name, and related details if you interact with us as a business.
Payment information: Credit/debit card details or other payment information.
Website usage data: IP addresses, cookies, and browsing history when you use our website.
Other information: Any other details you provide to us directly or indirectly, including via social media.
2. How Do We Collect Personal Information?
We collect personal information through:
- Direct interactions (e.g., when you contact us, make an inquiry, or place an order).
- Our website, including forms, cookies, and analytics tools.
- Third-party sources (e.g., distributors, partners, or publicly available records).
3. Why Do We Collect Personal Information?
We collect and use personal information for the following purposes:
- To provide and improve our products and services.
- To communicate with you about your orders, inquiries, or feedback.
- To comply with legal and regulatory obligations.
- To market and promote our products (with your consent where required).
- To monitor and improve our website and user experience.
4. Disclosure of Personal Information
We may disclose your personal information to:
- Our employees, contractors, and service providers who need access to perform their duties.
- Third-party partners, such as distributors, for order fulfillment and related services.
Legal and regulatory authorities if required by law.
- Other parties with your consent or as required to protect our legal interests.
5. Storage and Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. This includes secure servers, encryption, and regular audits of our systems.
6. Access and Correction
You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete. To make a request, please contact us.
7. Your Rights
You may:
- Opt out of direct marketing communications at any time.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with us or with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached your privacy rights.
8. Cookies and Website Tracking
Our website uses cookies and analytics tools to enhance user experience and gather data about site usage. You can manage your cookie preferences via your browser settings.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website, and the “Effective Date” will be updated accordingly.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
Maxijet Australia Pty Ltd
32 McGregors Drive, Keilor Park VIC 3042
Phone: 03 9336 1000
Email: sales@maxijet.com.au